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Benefits of SOP, Kapoors Retail Enterprise |
Standard Operating Procedures-SOP
A
standard operating procedure (SOP) is a set of step-by-step instructions
prepared by a retail company to help workers carry out routine operations.
Employees should complete them in the exact same way every time so that the
business can remain consistent. SOPs aim to achieve efficiency, quality output
and uniformity of performance, while reducing miscommunication and failure to
comply with industry regulations.
Retail
is a diversified industry, the achievements of bottom line is accomplished by
various stakeholders. Each Stake holder have to accomplish his role and manage
the department he is handling. Departments such as Operations, Logistics,
Warehousing, Merchandising, Vendor Handling, Finance, Customer Service,
Maintenance, Human Resource, Sales & Marketing. To have a streamlined
operations within the company and store where all these departments have to
perform on the same goal of success of the store have to be rightly directed. A
pre-defined Standard Operating Procedures for each department or section
benefits in working of each stakeholder and its team within the guidelines of
the senior management and move towards a common goal.
At KRE
our experts having experience in larger Retail Multi National Organization to a
small operated Community store helps in preparation of SOP for each and every
departments and provide service in training the staff as per the defined
SOP of the organization or a small store. Our services Include SOP Formation
& Implementation of :
- Warehousing/Receiving
- Store Merchandising
- Inventory Management
- Front End Operations
- Cash Management
- Administration Techniques
- Auditing/ Asset Protection Techniques
- Sales & Business Development Techniques
- Profit & Loss Analysis
- Standard Operating Procedures Implementation